“I trust VBA. Lance and his team will do whatever it takes to ensure the job get done in a professional manner.”
Rachael A. Collier
Willis North America
Sr. Vice President, Employee Benefits
What is VBA's core competency?
"Plain and simple, customer service! I like the fact that VBA will do whatever they need to do in order to meet our clients' needs."
What do you like best about working with VBA?
"The ability to have a straight line connection to Andrea and Lance at anytime. I can't stress how important this is for a very strong agent relationship."
Describe your business relationship with VBA.
"A true relationship – both customer service driven, business focused and like to have fun from time-to-time!"
An interview with Jerry Brown
Senior Account Executive
M3 Insurance Solutions for Business, Inc.
“As we work to identify an array of benefits solutions for our clients, it is a pleasure to partner with an organization who thoroughly understands their specialty. Voluntary Benefits Agency (VBA) just brought us – and our client -- through an intricate, successful Mini-Med plan implementation for 650 people. VBA’s team did a great job of proactively setting a road map for the process and re actively adjusting to any complications that came up along the way.
The VBA product we delivered was superior to the product we replaced at this client in all of the following areas: Better benefits, Lower cost, Attractive, thorough brochures * Intuitive, easy-to-use website.
By being reliable experts at their business, VBA allows us to deliver for our clients and expand our business. I recommend VBA to any broker or consultant looking to offer high-quality Mini-Med benefits to employers and employees.”
Vice President, Senior Consultant
National City Insurance Group
"I have always prided myself on being the expert in any line of coverage that I sell. However in recent times, with all of the updated legislation changes and being involved in multiple states, I found that I needed to find a partner that I trusted to be that expert for me in the area of Mini Med Plans, handling the marketing, customer service and being a committed partner to me as I worked to sell new business and find solutions for businesses that were at a loss for options.
VBA has been that partner for me. They are very flexible with respect to the benefits offered through the Limited Benefit Plans, so you can specifically meet the need of each individual client. They have been an excellent partner and continue to make me look good to my clients!"
Melody A. Mueller, MHP, HIA
Employee Benefits Specialist